Chipstock Electronics (Hk) Limited ships clothing products to destinations served by its carriers. Order processing occurs before shipment. Shipping timelines depend on the destination and the shipping method selected at checkout. Chipstock Electronics (Hk) Limited does not guarantee specific delivery dates. Delivery occurs according to the carrier's standard schedule for the destination. Customers receive tracking information once the carrier accepts the package. Shipping costs are calculated at checkout based on the destination and the selected shipping method. Chipstock Electronics (Hk) Limited is not responsible for delays caused by carriers, customs, or events beyond its control.
Chipstock Electronics (Hk) Limited offers a strict 14-day no-reason refund policy. A customer may return any eligible clothing item within 14 days of receipt for a refund. The 14-day period begins on the date the customer receives the item. To be eligible, the item must be unused, unworn, and in its original packaging with all original tags attached. The buyer completely bears all return shipping costs. Chipstock Electronics (Hk) Limited does not reimburse return shipping charges. Refunds are issued only after Chipstock Electronics (Hk) Limited receives and inspects the returned item. The refund arrival time is at least 14 days from the date Chipstock Electronics (Hk) Limited receives the return.
Step 1: Contact Chipstock Electronics (Hk) Limited at [email protected] within 14 days of receiving the item to request a return authorization. Provide the order number. A reason is not required, but the request must be made within the 14-day window.
Step 2: Chipstock Electronics (Hk) Limited will provide a return authorization and instructions. Do not ship any item without a return authorization.
Step 3: Package the item securely in its original packaging with all tags attached. The buyer must pay all return shipping costs. Use a trackable shipping service. Chipstock Electronics (Hk) Limited is not responsible for returns lost or damaged in transit.
Step 4: Ship the package to the following recipient: The recipient must be Chipstock Electronics (Hk) Limited, the contact phone is +852 4700 1319, and the specific return address is ROOM H2 4/F, CENTURY INDUSTRIAL CENTRE, 33-35 AU PUI WAN STREET, SHA TIN, HONG KONG.
Step 5: Provide the tracking number to Chipstock Electronics (Hk) Limited at [email protected].
Step 6: Chipstock Electronics (Hk) Limited inspects the returned item. If the item meets the eligibility conditions, Chipstock Electronics (Hk) Limited processes the refund.
Refund arrival time is at least 14 days from the date Chipstock Electronics (Hk) Limited receives the returned item. This 14-day period is a minimum. Refunds are issued to the original payment method. For PayPal refunds, the refund arrival time is at least 14 days. However, local laws require up to 30 days for PayPal refunds in some regions. Customers in those regions must allow up to 30 days for the PayPal refund to appear. Chipstock Electronics (Hk) Limited complies with all applicable local laws regarding refund timing. The buyer bears all return shipping costs, and those costs are not refunded.
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. This 7-day period is strict and matches the Terms of Service. The customer must contact Chipstock Electronics (Hk) Limited at [email protected] within 7 days of receiving the item. The customer must provide photographs of the damage or defect and the original packaging. Chipstock Electronics (Hk) Limited will review the claim. If approved, Chipstock Electronics (Hk) Limited will provide instructions for the return or resolution. Claims submitted after 7 days of receipt are not eligible for a refund or replacement. The buyer bears return shipping costs for damaged or defective items unless Chipstock Electronics (Hk) Limited states otherwise in writing.
Items must be unused, unworn, and in original packaging with all original tags attached. Any item that does not meet these conditions is not eligible for a refund. Chipstock Electronics (Hk) Limited does not accept returns for items that show signs of wear, washing, alteration, or damage caused by the customer. Items returned without original packaging or tags are not eligible. The 14-day no-reason refund policy applies only to eligible items. The buyer bears all return shipping costs for all returns, including returns of non-returnable items that are rejected.
For all shipping and return inquiries, contact Chipstock Electronics (Hk) Limited at [email protected]. The recipient for returns must be Chipstock Electronics (Hk) Limited. The contact phone is +852 4700 1319. The specific return address is ROOM H2 4/F, CENTURY INDUSTRIAL CENTRE, 33-35 AU PUI WAN STREET, SHA TIN, HONG KONG. The website is ftuebodysuit.com.
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